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Wizard Pi Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or work with us. It also details how we use cookies and similar technologies.
If you have any questions about this policy or your personal data, please contact us at:
Email: hi@wizardpi.co.uk
Address: Studio 5, Offerton Barns, Offerton Lane, Worcester, Worcestershire, WR3 8SX
Wizard Pi Ltd (referred to as “we”, “us”, or “our”) is a creative design and marketing agency based in the United Kingdom. We are the data controller of any personal information you provide.
We may collect and process the following types of personal data:
Information you provide directly
• Name, business name, and contact details
• Communication history with us
• Project briefs, feedback, and content provided for services
• Payment and billing information
Information collected automatically
• Website usage data and analytics
• IP address, browser type, device type
• Cookie data (see section 10 for details)
Information from third parties
• Public business information (e.g. Companies House)
• Referral or lead generation partners
We use personal data to:
• Provide our services and fulfil contracts
• Respond to enquiries
• Improve website performance and analytics
• Manage client accounts and records
• Send service updates and relevant marketing communications (where legally permitted)
• Meet legal obligations
We process personal data under the following lawful bases:
• Contractual necessity
• Legitimate interests
• Consent
• Legal obligation
You can withdraw consent at any time.
We do not sell your data. Where necessary, we may share limited data with:
• Trusted suppliers who help deliver our services (hosting, analytics, CRM etc)
• Professional advisers
• Regulators or authorities where required by law
Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are applied.
We keep personal data only as long as necessary for the purpose collected.
• Client records: up to 7 years
• Enquiry communications: up to 12 months
• Cookie data: see retention periods within cookie settings
Under UK GDPR you have rights to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent.
You can contact the Information Commissioner’s Office at ico.org.uk if you have concerns.
We use technical and organisational measures to protect data from unauthorised access, misuse, loss, or disclosure.
Cookies are small text files placed on your device to help the site function, improve performance, and provide analytics.
We use the following cookie types:
Strictly necessary cookies
• Required for core site functionality
• Cannot be disabled through our consent tools
Analytics and performance cookies
• Help us understand how visitors use our site
• We use this data to improve user experience
• Set only with your consent
Marketing and tracking cookies
• Used to deliver relevant advertising on other platforms
• Only used with your consent
Examples include:
• Google Analytics
• Google Ads conversion tracking
• Meta (Facebook) Pixel
• CRM or marketing automation tools
• Cookie consent management tool
Full details of cookies in operation are provided within our consent tool on this website.
When you first visit our site you will be asked to confirm your cookie preferences. You can update or withdraw consent at any time using our cookie settings tool.
You can also manage or block cookies within your browser settings.
Our site may contain links to other websites. These are not covered by this policy and we are not responsible for their privacy or cookie practices.
We may update this policy from time to time. Any changes will be published on this page with an updated revision date.
